Last updated: January 2026

Formfield is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order.

 

Who We Are

Formfield operates under Rollwork, a business registered in the United Kingdom. For any privacy-related enquiries, please contact us at hello@formfield.co.uk.

Information We Collect

When you place an order, we collect your name, email address, billing address, delivery address, and payment information. Payment details are processed securely through our payment provider and are not stored on our servers.

When you browse our website, we may collect technical information such as your IP address, browser type, and pages visited. This information is collected through cookies and similar technologies to help us improve your experience.

How We Use Your Information

We use your personal information to process and fulfil your orders, communicate with you about your purchase, provide customer support, improve our website and services, and send occasional updates about new work (only if you have opted in to receive these).

Sharing Your Information

We share your information only with trusted third parties necessary to fulfil your order, including payment processors and courier services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or destruction. All data transmitted between your browser and our website is encrypted using SSL technology.

Your Rights

Under UK data protection law, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to processing of your information, and request a copy of your data in a portable format. To exercise any of these rights, please contact us at hello@formfield.co.uk.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Order records are retained for seven years for accounting and legal purposes.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

For any questions about this privacy policy or how we handle your personal information, please contact us at hello@formfield.co.uk.